FAQs

Yes, we always welcome new patients to our practice!  Please see the list of insurances that we accept under the "Office Info-Insurances" Menu Tab.  We would love for you to join the POBC family.

Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parent's page for more information.

We have great relationships with our local birthing hospitals and OB/GYNs.  Let them know you're choosing POBC during your prenatal visits.  We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff will schedule you for a morning appointment on the next business day.  We are able to check bilirubin and provide light therapy if needed at this appointment.

Our offices are open Monday through Friday, 7:30 AM - 5:00 PM.

You can make an appointment by calling our offices during regular business hours at 538-5090 or 215-5090.  If you are an established patient, you can schedule at any time by using the patient portal!

Please refer to our insurance page to review a list of accepted insurance providers.

If you have an urgent medical problem that cannot wait until regular office hours, please call our office and press 5.  You will be connected to our triage services.  We cannot accommodate medication refills, referral requests, or booking appointments via the urgent after-hours line.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone over 14,000 clinical hours of special training in the health and illnesses of infants, teens, and young adults. All of our pediatricians are certified by the American Board of Pediatrics after passing 5 comprehensive exams and yearly maintenance of certification requirements.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also support and advise parents on issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Every effort is made to arrange your child's well care and follow up visits with the physician of your choice. We encourage you to make your next checkup at the end of your visit!  When your child is ill, he or she may need to see another physician or NP to accommodate your schedule.  

To properly monitor growth and development and answer your parenting questions, we perform well checks at the following ages:

Newborn

2 weeks

1 month

2 months

4 months

6 months

9 months

12 months

15 months

18 months

2 years

2 1/2 years

Yearly beginning at age 3

Immunizations are a series of shots given to children at different ages to help ward off serious and potentially fatal childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. Vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%.  There has been a recent rise in vaccine-preventable illnesses due to unvaccinated individuals living in and moving to our country.

If you're apprehensive about vaccinations, please do not hesitate to contact our office.  Our team is happy to discuss this with you and make a plan.

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP).  You can see our schedule here.  We use combination vaccines to reduce the number of shots received.  While we require our patients to work toward the school-required schedule, we encourage but do not require HPV, Flu, or Covid vaccines.

We have an entire team of care coordinators to help with the referral process.  We utilize specialists from private offices, Norton Children's, UK, and Cincinnati.  If our doctors or NPs feel that a subspecialist's care is needed, they will place the referral to our team to process.

We understand how important it is to receive timely lab results. Results are uploaded onto the patient portal within 24 hours of our office receiving them.  If your results are urgent, you will receive a same-day call from our office. For non-urgent results, the provider that ordered them will review them before you are contacted.  We appreciate your patience and are committed to keeping you informed every step of the way.

The quickest way to get a refill is to request it through your pharmacy or via the patient portal.  You can also call our office and follow the prompts for our prescription refill line. Allow 2 business days for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. 

Yes, we promote breastfeeding!  And we also promote well-fed babies!  The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's visits.